SkillFlex, under My Sheqa Group, specializes in delivering HRD Corp SBL Khas claimable training programs to enhance professional skills. With over a decade of experience, we create practical, engaging, and transformative courses to empower individuals and organizations to excel in their fields.
Exceptional customer service is the foundation of any successful retail business. This course will equip participants with the essential skills and knowledge to provide outstanding customer service in the fast-paced retail environment. From handling customer inquiries to resolving complaints, participants will learn how to exceed customer expectations, enhance the shopping experience, and boost sales.
The course focuses on practical techniques and real-world applications that can be immediately implemented to ensure a positive and lasting impression with every customer interaction.
By the end of this course, participants will:
This course equips retail professionals with the essential skills needed to provide exceptional service, improve customer satisfaction, and increase sales through personalized, effective customer engagement.
This course is designed for:
