Listening Skills: The Key to Better Conversations

By admin-skillflex

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1,158,467 students

About SkillFlex

SkillFlex, under My Sheqa Group, specializes in delivering HRD Corp SBL Khas claimable training programs to enhance professional skills. With over a decade of experience, we create practical, engaging, and transformative courses to empower individuals and organizations to excel in their fields.

About Course

Effective listening is a cornerstone of meaningful communication, yet it is often overlooked. This two-day course is designed to help participants develop active listening skills that enhance relationships, improve problem-solving, and foster a positive workplace culture.

Through engaging activities and real-world scenarios, participants will explore the art of listening, learn to interpret verbal and non-verbal cues, and apply techniques to navigate challenging conversations with empathy and understanding. By the end of this program, attendees will leave equipped to build stronger personal and professional connections.

What I will learn?

  • Understand the importance of listening in effective communication.
  • Identify barriers to active listening and learn strategies to overcome them.
  • Develop skills to interpret non-verbal cues and emotions accurately.
  • Gain techniques to demonstrate empathy and build trust in conversations.
  • Improve collaboration and reduce misunderstandings in team settings.

Course Curriculum

Module 1: Understanding Active Listening

  • What is active listening and why it matters.
  • The impact of listening on communication and relationships.
  • Common barriers to effective listening.

Module 2: The Science of Listening

  • Understanding how the brain processes information during conversations.
  • Exploring biases and filters that affect listening.

Module 3: Non-Verbal Listening Cues

  • Reading body language, tone, and facial expressions.
  • Techniques for aligning verbal and non-verbal communication.

Program Methodology and Approaches

  • Interactive Activities: Hands-on exercises and role-playing.
  • Practical Scenarios: Real-world applications for active listening.
  • Empathy-Focused Training: Strategies for trust-building and emotional intelligence.
  • Expert Facilitation: Guidance from trainers with communication expertise.
  • Tailored Feedback: Individualized improvement plans to drive continuous development.

This program will help participants transform their communication style by mastering the often-neglected skill of listening, ultimately leading to more productive and meaningful conversations.

Who Should Attend

  • Managers, supervisors, and team leaders seeking to improve team dynamics.
  • HR professionals and counselors facilitating employee engagement.
  • Customer service and client-facing professionals.
  • Professionals aiming to enhance their interpersonal communication skills.
  • Anyone striving to build better personal and professional relationships.

$18.99

$80.99 Discount 83% off

Course Duration:2 Day(s)

Course level:Beginner

Benefits Obtained :

  • Improved Communication: Reduce misunderstandings and improve clarity in conversations.
  • Stronger Relationships: Build trust and empathy with colleagues and stakeholders.
  • Enhanced Problem-Solving: Foster creativity and teamwork through better listening.
  • Confidence Boost: Develop techniques to navigate difficult conversations effectively.
  • HRD Corp Claimable: Fully claimable under the SBL Khas scheme.

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