Cross-Cultural Communication for Malaysia’s Diverse Workforce

By admin-skillflex

4,8

1,158,467 students

About SkillFlex

SkillFlex, under My Sheqa Group, specializes in delivering HRD Corp SBL Khas claimable training programs to enhance professional skills. With over a decade of experience, we create practical, engaging, and transformative courses to empower individuals and organizations to excel in their fields.

About Course

Cross-Cultural Communication for Malaysia’s Diverse Workforce is tailored to equip participants with the skills needed to effectively navigate cultural diversity in the workplace. In a country as culturally rich as Malaysia, the ability to understand, respect, and adapt to cultural differences is essential for fostering collaboration and achieving organizational success.

This interactive two-day program blends theory with practical application, focusing on overcoming cultural barriers, developing cultural intelligence, and building inclusive communication strategies. Participants will leave the program with a deeper understanding of cultural diversity and the tools to build stronger relationships within a multicultural workforce.

What I will learn?

  • Understand the principles of cross-cultural communication and its importance in the workplace.
  • Develop cultural intelligence (CQ) to navigate diverse cultural norms and practices.
  • Identify and overcome cultural barriers to effective communication.
  • Adapt communication styles to suit different cultural contexts.
  • Foster inclusivity and collaboration in a multicultural environment.

Course Curriculum

Module 1: Understanding Cultural Diversity

  • Introduction to cultural dimensions and differences.
  • The role of cultural norms in shaping behavior and communication.
  • Recognizing and respecting cultural variations in the workplace.

Module 2: Principles of Cross-Cultural Communication

  • Key elements of effective cross-cultural communication.
  • Identifying common cultural barriers and overcoming them.
  • The importance of empathy and active listening.

Module 3: Developing Cultural Intelligence (CQ)

  • The components of CQ: Knowledge, strategy, and action.
  • Enhancing self-awareness to manage cultural biases.
  • Practical tools for improving CQ in workplace scenarios.

Program Methodology and Approaches

  • Interactive Workshops: Engage participants through group activities and exercises.
  • Real-Life Scenarios: Role-plays and case studies for practical skill application.
  • Expert Facilitation: Trainers with experience in cultural communication.
  • Tailored Learning: Activities designed to address the challenges of Malaysia’s diverse workforce.
  • Continuous Improvement: Action plans to encourage ongoing development.

This comprehensive 2-day program is designed to foster cross-cultural understanding and effective communication in Malaysia’s diverse workplaces.

Who Should Attend

This course is ideal for:

  • Managers, supervisors, and team leaders managing diverse teams.
  • HR professionals responsible for cultural awareness training.
  • Employees working in multicultural or multinational environments.
  • Customer service representatives handling diverse clientele.
  • Professionals seeking to improve cross-cultural interactions.

$18.99

$80.99 Discount 83% off

Course Duration:2 Day(s)

Course level:Beginner

Benefits Obtained :

  • Enhanced Cultural Awareness: Gain deeper insights into Malaysia’s diverse cultural landscape.
  • Improved Teamwork: Build stronger, more inclusive relationships within multicultural teams.
  • Practical Skills: Learn actionable techniques to handle cultural differences effectively.
  • Increased Adaptability: Develop the flexibility to communicate across cultural boundaries.
  • HRD Corp Claimable: Fully claimable under the SBL Khas scheme.

SHARE :

Course related