SkillFlex, under My Sheqa Group, specializes in delivering HRD Corp SBL Khas claimable training programs to enhance professional skills. With over a decade of experience, we create practical, engaging, and transformative courses to empower individuals and organizations to excel in their fields.
Workplace conflicts are inevitable, but effective conflict resolution can transform disagreements into opportunities for growth and collaboration. This two-day program equips participants with proven techniques to address, mediate, and resolve conflicts professionally and constructively.
Through a mix of theory, interactive activities, and real-world case studies, participants will learn how to manage emotions, foster mutual understanding, and mediate disputes. By mastering these techniques, attendees will contribute to a more cohesive and productive work environment.
Module 1: Understanding Workplace Conflicts
Module 2: Emotional Intelligence in Conflict Management
Module 3: Communication Strategies for Conflict Resolution
This program empowers participants to address and resolve workplace conflicts effectively, creating a culture of collaboration and mutual respect.
This course is ideal for: