Business Writing and Email Etiquette

By admin-skillflex

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1,158,467 students

About SkillFlex

SkillFlex, under My Sheqa Group, specializes in delivering HRD Corp SBL Khas claimable training programs to enhance professional skills. With over a decade of experience, we create practical, engaging, and transformative courses to empower individuals and organizations to excel in their fields.

About Course

Business Writing and Email Etiquette is designed to help professionals communicate effectively and professionally through written communication. In today’s fast-paced digital world, well-written emails and business documents are critical to conveying information clearly, building credibility, and fostering professional relationships.

This two-day program combines theoretical insights with hands-on practice to enhance participants’ writing skills, focusing on crafting concise, clear, and impactful emails and business documents. Participants will also learn the essentials of email etiquette, including tone, professionalism, and managing sensitive topics. By the end of the course, attendees will feel confident in their ability to write with precision and professionalism, improving their communication and workplace productivity.

What I will learn?

  • Understand the principles of effective business writing.
  • Learn to structure emails and documents for clarity and impact.
  • Enhance their grammar, tone, and professionalism in written communication.
  • Master email etiquette for different workplace scenarios.
  • Build confidence in handling sensitive communication with tact.

Course Curriculum

Module 1: Principles of Effective Writing

  • Understanding the purpose and audience.
  • The 5Cs of business writing: Clear, concise, complete, correct, and courteous.
  • Avoiding common grammar and punctuation mistakes.

Module 2: Structuring Business Documents

  • Organizing content for readability and flow.
  • Crafting professional letters, memos, and reports.
  • Writing with clarity and precision.

Module 3: Crafting Professional Emails

  • Email structures that work: Subject lines, openings, and closings.
  • Writing clear and action-oriented messages.
  • Avoiding jargon, ambiguity, and unprofessional language.

Program Methodology and Approaches

  • Interactive Workshops: Engage participants through writing exercises and discussions.
  • Real-Life Scenarios: Practical applications of writing and email etiquette.
  • Expert Facilitation: Trainers with proven expertise in business communication.
  • Tailored Learning: Exercises customized to workplace writing challenges.
  • Continuous Improvement: Personalized feedback to encourage ongoing growth.

This comprehensive 2-day program equips participants with the tools and techniques to master professional writing and email etiquette, driving greater success in the workplace.

Who Should Attend

This course is ideal for:

  • Managers, supervisors, and team leaders.
  • Customer service representatives and client-facing professionals.
  • Administrative staff responsible for internal and external communications.
  • Professionals seeking to improve their written communication skills.
  • Fresh graduates and entry-level employees aiming to boost workplace writing skills.

$18.99

$80.99 Discount 83% off

Course Duration:2 Day(s)

Course level:Beginner

Benefits Obtained :

  • Enhanced Professionalism: Write clear and polished emails and documents.
  • Improved Productivity: Minimize back-and-forth communication with precise writing.
  • Better Relationships: Foster trust and respect through professional communication.
  • Actionable Skills: Apply techniques immediately to real-world scenarios.
  • HRD Corp Claimable: Fully claimable under the SBL Khas scheme.

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