Effective Communication Across Diverse Workforces

By admin-skillflex

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1,158,467 students

About SkillFlex

SkillFlex, under My Sheqa Group, specializes in delivering HRD Corp SBL Khas claimable training programs to enhance professional skills. With over a decade of experience, we create practical, engaging, and transformative courses to empower individuals and organizations to excel in their fields.

About Course

This course focuses on enhancing communication skills to bridge cultural, generational, and professional diversity in the workplace. Participants will learn tools and strategies to foster collaboration, minimize misunderstandings, and create a more inclusive work environment.

What I will learn?

By the end of this course, participants will:

Recognize the impact of diversity on workplace communication.
Develop skills to adapt communication styles to different audiences.
Address communication challenges in diverse teams effectively.
Create strategies to enhance inclusivity through better communication.

Course Curriculum

Day 1: Foundations of Communication in Diversity

Module 1: Understanding Diversity in Communication

Key aspects of diversity affecting workplace communication.
Identifying personal biases and assumptions.

Module 2: Active Listening and Empathy

Techniques to improve understanding and build rapport.
Role of empathy in effective communication.

Module 3: Addressing Barriers to Communication

Identifying common challenges in diverse workforces.
Strategies to overcome language and cultural barriers.

Day 2: Advanced Communication Strategies

Program Methodology and Approaches

Interactive Discussions: Share experiences and insights on workplace diversity.
Role-Playing Exercises: Practice and refine communication strategies.
Case Studies: Analyze real-world scenarios of diverse team interactions.
Customized Action Plans: Develop strategies tailored to participants’ workplaces.