SkillFlex, under My Sheqa Group, specializes in delivering HRD Corp SBL Khas claimable training programs to enhance professional skills. With over a decade of experience, we create practical, engaging, and transformative courses to empower individuals and organizations to excel in their fields.
Employee relations and conflict resolution are essential skills for maintaining a harmonious and productive work environment. This course provides participants with the knowledge and techniques needed to handle workplace disputes effectively, improve communication, and foster positive relationships. Participants will learn strategies for managing employee grievances, mediating conflicts, and addressing issues proactively to prevent future problems. By the end of this course, participants will be equipped to create a more collaborative and positive workplace.
By the end of this course, participants will:
Module 1: Introduction to Employee Relations
Module 2: Understanding the Causes of Workplace Conflicts
Module 3: Conflict Resolution Styles and Strategies
Module 4: Mediation and Negotiation Skills
Module 5: Managing Grievances and Disciplinary Procedures
Module 6: Building a Positive and Inclusive Workplace Culture
This course will empower HR professionals, team leaders, and managers with the skills and knowledge needed to handle employee relations issues effectively and resolve conflicts in a way that promotes a positive work environment.
This course is designed for: